Privacybeleid

Last updated: 21 October 2026

PDLYTE is an online store operated from Tilburg, Netherlands. Email: info@pdlyte.com.

Who is responsible for your data?

PDLYTE is the controller of the personal data used to operate this store. For privacy questions or a rights request, contact info@pdlyte.com. Shopify hosts our store and provides checkout and related commerce services; it also processes some data for its own purposes as explained in Shopify's privacy policy.

Information we use

• Contact and order details: your name, email, phone number where provided, billing and delivery addresses, purchases, payment status and order correspondence.
• Account and subscription details: the information needed to give you secure order access and manage recurring deliveries.
• Support and review information: the messages, ratings or feedback you choose to send us. We do not publish your private contact details with a review.
• Device and website information: browser and device details, IP address, site interactions and cookie information, subject to applicable consent choices.

Payment providers handle payment credentials. We use the transaction details needed to process your order; we do not need your full card number to handle customer support.

Purposes and legal grounds

• Contract: process payments, fulfil orders, provide tracking, operate accounts, handle returns and manage the subscription you selected.
• Legal obligations: keep required accounting records, handle consumer-rights requests and comply with lawful requests from authorities.
• Legitimate interests: secure the store, prevent fraud, respond to enquiries and improve services, balanced against your rights.
• Consent: send optional marketing and use optional advertising or analytics technologies where consent is required.

You can unsubscribe from marketing through the link in a marketing email or by contacting us. This does not stop essential order or subscription communications. You are not required to give optional marketing consent to buy.

Who receives information?

We share the information needed to run the store with Shopify, payment providers, delivery carriers, fulfilment partners, subscription-service providers and business support providers. For example, a fulfilment partner needs your delivery details to dispatch an order. Professional advisers and authorities may receive information where legally required or necessary to protect legal rights. Optional advertising and analytics services may receive device and interaction information in accordance with your consent choices.

Cookies and choices

Essential technologies support the basket, checkout, account security and other services you request. Optional technologies may be used for measurement or advertising, subject to consent where required. Use any cookie-choice controls shown on the site to manage those preferences. Browser settings also let you block or remove cookies, although blocking essential cookies can affect checkout or account access. Contact us if you need help changing your preferences.

International processing

Our commerce and fulfilment providers may process information outside the UK or the European Economic Area. Where a transfer needs safeguards, we use the applicable legal transfer arrangements, such as an adequacy decision or approved contractual safeguards. You can ask us for further information about relevant recipients and safeguards.

How long we keep data

We keep data for the period necessary for its stated purpose. Order and payment records are retained for the applicable tax, accounting and legal requirements. Support records are kept as needed to resolve the issue and handle related claims. Account, subscription and marketing data are retained while the relationship or consent remains relevant, subject to any lawful retention requirement. We use these criteria to decide when data can be deleted or anonymised.

Your rights

Depending on the circumstances, you can request access, correction, deletion, restriction, portability or object to processing. You can withdraw consent at any time without affecting earlier lawful processing. We may ask for proportionate verification before disclosing order or account information. We normally respond within one month, with any lawful extension explained to you.

You can complain to the UK Information Commissioner's Office or another competent data-protection authority. Contacting us first can help resolve an issue but is not a condition of making a complaint.

Security and updates

We use appropriate safeguards and restrict access to those who need information for their work. No online system can promise absolute security. We may update this policy when our services or legal requirements change; the latest version and update date appear on this page.