Algemene voorwaarden

Last updated: 6 October 2026

PDLYTE is the trading name used by Türker Bayrakci. Business contact address: Naardenstraat 117, 5045 MJ Tilburg, Netherlands. Email: bayrecom@hotmail.com. This contact address is not an automatic returns address; contact us before sending a parcel.

1. Shopping with PDLYTE

These terms apply to purchases from the PDLYTE online store. You must be legally able to make a purchase and provide accurate contact, payment and delivery details. Your order confirmation records the products, price and purchase option you selected.

2. Products and information

Read the product information, ingredients, allergens and instructions before use. Food supplements do not replace a varied diet or a healthy lifestyle and are not medicines. Use products as directed on their labels. Product images illustrate the packaging; the description and the supplied product label identify what you are buying. Contact us before ordering if an ingredient or product detail you need is unclear.

3. Prices and payment

Prices are shown in the currency displayed by the store. The checkout shows your order total, applicable taxes and any selected delivery charges before you pay. Your payment provider may apply its own currency-conversion fees. Payment is processed through the payment services available at checkout.

Bundles and discounts apply only when their stated conditions are met. The saving is calculated against the relevant individual purchase prices. Offers are not combined unless the checkout permits it. We refund the amount actually paid, including the effect of a discount.

4. One-time purchases and subscriptions

A one-time purchase does not renew. When you choose a subscription, you authorise recurring payments at the price and frequency displayed before checkout. The current monthly subscription offer saves 15% against the one-time price. Free UK standard shipping also applies to scheduled UK subscription deliveries.

You can pause or cancel future deliveries through the subscription-management link supplied with your subscription. Make changes before the next charge is processed. If you cannot access that link, email bayrecom@hotmail.com for help. Cancelling stops future renewals; an order already charged or dispatched is handled under our returns policy. We will tell you before any change to the price or essential terms of your subscription.

5. Delivery and tracking

Standard delivery to the United Kingdom is free, with no minimum order value. This covers individual products, bundles and UK subscription deliveries. Delivery outside the UK, or an optional premium service if offered, is subject to the charges shown at checkout.

We will deliver within 30 days of your order unless a different delivery period is specifically agreed with you before purchase. Any shorter estimate is an estimate unless described as guaranteed. If a delivery is delayed, missing or damaged, contact us so we can investigate. We remain responsible for the goods until they reach you or the person you nominated.

After dispatch, tracking information is available through your shipping email and secure order-status page when the carrier or fulfilment partner provides a tracking number. Visit Track your order. If a carrier requests an unexpected import charge, contact us before paying so we can clarify it.

6. Returns and your 30-day guarantee

You can ask for a product refund under our 30-day satisfaction guarantee, including for an opened product. The guarantee is in addition to your statutory rights. Read our returns and refund policy for the process, cancellation rights, return costs and refund timing. Contacting us about a fault later than 30 days does not remove any statutory right you still have.

7. Unavailable products and errors

If we cannot fulfil your order or find a material pricing error, we will contact you. We will not substitute products or charge a higher price without your agreement. If the affected order is cancelled, we refund the payment for it.

8. Website use and privacy

Do not misuse the website, interfere with its security or copy material in a way that infringes another person's rights. Our privacy policy explains how we handle personal data.

9. Liability and disputes

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, death or personal injury caused by negligence, or your mandatory consumer rights. English law applies to these terms, subject to any mandatory protections available to you where you live. You may bring a claim in a court where applicable law allows you to do so.

Please contact bayrecom@hotmail.com first if you have a complaint, with your order number and a description of the issue, so we can try to resolve it.